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Health Department

To protect the health of our clients, patients and staff, we are temporarily limiting services during the COVID-19 pandemic. Please see the changes listed below.

Knox County Health Department (Main Clinic, 140 Dameron Avenue)


  • All WIC services will be done by phone. Please call 865-215-5016.

Women’s Health/Family Planning Services:

  • For all clinic services, please call first 865-215-5320.

Centers of Excellence (COE) Clinic:

  • Phone consultation for eligibility and certification (new or re-certification) for Ryan White services.
  • Phone evaluation for treatment and follow-up by medical provider. Please call 215-5081.

Communicable Disease Clinic:

  • All services are by appointment only. Please call 865-215-5371 for Sexually Transmitted Infections (STI) and Tuberculosis (TB).  Please call 865-215-5081 for HIV Care.

Tuberculosis (TB) Clinic:

  • Screening/testing for highest risk groups
  • Continuation of preventive therapies
  • Medical evaluation and treatment of active or suspected TB disease. Please call 865-215-5371.

Travel Immunization Clinic (TIC):

  • Basic adult immunizations ONLY.
    • Influenza
    • Tetanus diphtheria/Tdap injuries only
    • Hepatitis A
    • Hepatitis B
  • Military immunizations
  • Healthcare worker immunizations
  • Please call 865-215-5070.


  • Dental emergencies only.
  • For a dental emergency, please call 865-215-5110.

Community Health Access and Navigation in Tennessee (CHANT):

  • No in home visits, but CHANT will be continuing services via phone to all families and accepting new referrals from community partners.
  • Goal is to support families with resources as this emergency unfolds.
  • Consultations by phone only.
  • Please call 865-215-5190 or email

Parents As Teachers (PAT):

  • Phone consultations only. No in person visits.
  • For assistance, please email

Environmental Health:

  • Available to answer questions by phone during normal operating hours of 8:00am – 4:30pm. Please call 865-215-5200.
  • Septic tank and drain field work, as well as well water sampling, can be applied for over the phone. Soil mapping and site plans can be emailed.
  • Payments for pool/tattoo permits and groundwater applications can be processed over the phone with a credit card.
  • Discouraging the signing of survey maps in the office.

Immunization Program:

  • Immunization records request only by phone 865-215-5150, fax 865-215-5155 or email at

Air Quality:

  • Available to answer questions by phone during normal operating hours of 8:00am – 4:30pm. Please call 865-215-5900.

Community Health:

  • Services are suspended at this time.

Medical Records:

Vital records:

  • Issuance of certified copies of death certificates to funeral directors, Issuance of cremation permits, and issuance of for burial transit out of state continue on a walk-in basis.
  • Voluntary acknowledgement of paternity is suspended.
  • In person issuance of birth certificates suspended; requests are by mail only. For questions, please call 865-215-5100.
  • The Tennessee Vital Records Office has currently suspended all functions until further notice.

For more information, please visit

Knox County Health Department Satellite Clinics:

Teague Clinic, 405 Dante Road


West Clinic, 1028 Old Cedar Bluff

Infant and childhood immunizations by appointment ONLY.  Please call 865-215-5950.