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Coronavirus Disease (COVID-19)

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Health Department

A Community Strategy for Phased Reopening

Knox County & City of Knoxville


Personal Care Industries

COVID-19 and Your Organization
Subcategories Open in Phase Two:
  • Salons
  • Spas
  • Tattoo parlors
  • Body piercing facilities
  • Tanning salons
  • Massage facilities
  • Educational situations where these services are proctored
  • Pet grooming, daycare programs, and veterinary clinics
NOT Permitted/Open in Phase Two:
  • Food and beverage cannot be consumed by the client in these settings when the employee is within 6 feet of the client, regardless of barriers.
  • Services that would require the removal of the client’s face covering cannot be performed. Client and employee/service provider must wear a cloth face covering if service provided requires worker to be within 6 feet of the client.
Still have questions?
  • Please call 3-1-1

Additional Resources

  1. Designate a COVID-19 Coordinator

    Each organization is asked to select a COVID-19 coordinator for each of their physical locations. The COVID-19 coordinator will lead the implementation of strategies to reduce the spread of COVID-19. Each COVID-19 Coordinator should be the person from that organization who signs up for the COVID-19 email listserv.

    Listserv Registration
  2. Download and follow the Industry-Specific Checklist

    This checklist summarizes the guidance from the plan.

    Download the Personal Care Industry Checklist Download the Pet grooming, daycare programs, and veterinary clinics Checklist

    If helpful, download the Occupancy, Sanitation and Disinfection Template and modify it to the needs of your organization.

    Occupancy, Sanitation and Disinfection Template
  3. Post Safety Signage

  4. Review the Hierarchy of Controls and video presentations

    Watch the following video that provides more information on general guidelines for phased reopening by clicking here (English | Spanish). Review the Hierarchy of Controls for practical strategies you can incorporate at your organization.

    Knox County Health Dept R 4192 200430 Phased Reopening ( English | Spanish )