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Coronavirus Disease (COVID-19)


What You Need to Know

On June 17, 2020, the Knox County Board of Health voted to adopt Governor Lee's Tennessee Pledge guidance effective July 1, 2020. The reopening plan is not a return to pre-pandemic normal. Everyone has a role in protecting public health; this includes patrons, shoppers, employees and employers.

More sector-specific details from the Tennessee Pledge are accessible in the boxes below. In general, the public is encouraged to follow the Five Core Actions:

  • Practice physical distancing
  • Wear a cloth face covering when in public and physical distancing can’t be maintained
  • Wash hands properly and often
  • Clean surfaces regularly
  • Stay home when sick or told to quarantine/isolate

Important update

On July 1, the Knox County Board of Health voted to issue an order requiring community members to wear face coverings in most public, indoor spaces. The order is slated to go into effect July 3 and will be assessed at each Board of Health meeting moving forward. Children under 12 years of age and those with certain medical conditions are exempt. Places of worship, public schools as well as state and federal government facilities are excluded. The intent of the order is to increase face covering usage and slow the spread of COVID-19. The Board discussed enforcement at the meeting and agreed the intent is to issue warnings and, if possible, provide a face mask to those who do not have one. The full text of the order is available here.

Guidance for Businesses

The Tennessee Pledge was developed by Governor Lee, the Unified Command Group and Tennessee’s Economic Recovery Group with input from health experts, state and local partners and business and industry leaders. Click the boxes below for sector-specific guidance.

Additional Resources

  • Call 3-1-1 – This call center will be able to answer general guidance questions and can refer callers to others with more detailed guidance when necessary
  • Designate a COVID-19 Coordinator – The COVID-19 coordinator can lead the implementation of strategies to reduce the spread of COVID-19. This individual may be familiar with workplace safety (such as a safety point person, risk manager, employee health coordinator, etc.) or may have no previous experience with this topic. Each COVID-19 Coordinator should be the person from that organization who signs up for the COVID-19 email listserv. Please limit registrants to this listserv to just one person per physical location. Email listservs have member limitations, so restricting participation within each organization will help maximize our reach. COVID-19 coordinators can register below for the listserv.
  • Display Tennessee Pledge signage at your establishment.
  • Post Five Core Actions signage – The below signs (also available in Spanish) encourages physical distancing and wearing a cloth facemask. They can be printed for display.
  • Per the Board of Health’s COVID-19 Face Covering Regulation, display signage promoting mask use within your facilities. Businesses may use these signs:

Knox County Board of Health

  • To see the members of the Knox County Board of Health, click here.

Questions about the Tennessee Pledge

  • Provide feedback to the State’s Economic Recovery Group here.
  • Call 3-1-1

Questions about your health

  • Call your health care provider.
  • Call Knox County Health Department’s Public Information Line at 865-215-5555 or toll-free at 888-288-6022. The information line is available from 8:30 a.m. to 4:30 p.m., Monday through Friday.
  • The Tennessee Department of Health has launched a Tennessee Coronavirus Public Information Line at 877-857-2945 and will be available from 10 a.m. to 10 p.m. Central daily.